BBB offers more options to service you
Curbside
Contactless curbside drop-off and pick-up orders.
Drive up, and we'll come out to your car take in your jewelry, watch and we will provide an estimate. Your welcome to wait or come back once your order is done. Please use our back parking lot and text or call us once you arrive.
Hand-deliver Local pick-up & delivery
We can pick up and deliver your finished jewelry. Simply call or text us on a time that is convenient for pick-up.
Upon delivery you will receive an image of finished product for your approval. All orders are prepaid contactless payment card.
BBB offers options to service you
Mail-In Orders
Is your broken jewelry a heirloom, or a sentimental gift? You can mail safely to our business through mail by parcel tracking.
First, let us know about your jewelry by emailing us, we will inspect, and let you know what needs to be repaired with an estimate and approve. You will know every phase of your repair. Once done we will ship back to you with tracking #. Serviced with Quality Care & Free Standard Shipping.
Custom Guest Service
Prepare yourself with a private appointment- we specialize in treasured pieces that need one-on-one attention or Shop with our guided assistance to explore the boutique to service your needs. We do Private Appointments they can easily be arranged to accommodate you. No appointments available after 7pm.
Your jewelry matters to our personal journey
Jewelry & Watch Repair Details
There's much to see here. So, take your time, look around, and learn all there is to know about us.
It happens every day. You lose an earring, break a pendant, dent a bracelet, or lose the back off of the brooch. However, often times the jewelry we have broken is a favorite piece that we simply don't want to throw away. The good news is you don't have to. Many jewelry repairs can be done while you wait.
Jewelry consultation is Free
- We are glad to announce we are accepting jewelry repairs for 14k gold, sterling silver and gold-filled jewelry.
- Also ring sizing, chain repair, prong repair, and clasp repair.
- We also do beaded repairs.
When we accept a repair from you, you will receive a written estimate of time and cost. Please stop by during our business hours and let us assist you with your beaded jewelry repairs.
Heirloom Jewelry
Repurpose Inherited Jewelry. This process is a sacred, and timely to re-create for yourself or pass onto loved ones.
We carefully inspect your heirloom to make sure that your jewelry can withhold the conversion. Whether that be necklace, earrings, or bracelet.
Whimsical, fine jewelry designed for you to pass down from generation to generation...
Jewelry Repair Services
Fine Jewelry Repair
Wire Work Repair Services
Watch Repair Services
- Necklaces- link repair, shortening or lengthening, clasp replacement, Advanced & basic chain repair.
- Rings- Re-sizing, Polishing, Prong service, stone mounting and setting.
- Bracelets- Re-sizing, Polishing
- Earrings- Polishing, Engraving, Mounting, Post-backs, Screw-backs
- Pearls- Cleaning, Gluing, Pearl drilling, Restring with or without knots.
- Chain Repair- Solder, Fancy link, Solder Charm, Pin and tube hinge (tennis bracelet)
- Tips and Prongs- re-tip, prongs- reset or adjust from prongs.
- Stone Setting- Solder head in place, Round prong setting.
Watch Repair Services
Wire Work Repair Services
Watch Repair Services
- Battery Replacement and maintenance typically can be replaced while waiting or leave and have back within 24hrs.
- Watch Band Repair- We have access to many types of bands for Men & Women.
- Crystal Replacement- Unfortunately after time wear/tear your watch crystal can become scratched, cracked or broken and will need to be replaced. We can replace crystal from your watch or pocket watch.
- Watch Stem & Crown- these parts are used to set time and date on your watch. Your watch will need to stay with us and we will advise you on our time-schedule.
Wire Work Repair Services
Wire Work Repair Services
Wire Work Repair Services
Sometimes we're able to fix an earring while waiting or reconnect wire onto chain - you may have to leave your piece with us.
It involves a flat charge labor of $20.00 per hour, with a 15-minute (or $6.00) minimum for each repair labor + any other necessary beads, findings, wire needed.
Wire jewelry making can be involved securing link to the bead, shape hoop earrings designed for you, herringbone weave using different wire gauges creating a weave around the bead. Most wire-wrapping is carefully inspected to keep or enhance the beauty of your piece.
Stringing Repair Services
Pearl Knotting & Restringing
Wire Work Repair Services
Sometimes we're able to string while you wait- depending on repair details- you may have to leave your piece with us.
- This involves a flat rate charge labor of $20.00 per hour, with a 15-minute (or $6.00) minimum for each repair labor + any other necessary beads needed or findings.
- We will restring on Beadalon wire crimp bead, and crimp covers.
Pearl Knotting & Restringing
Pearl Knotting & Restringing
Pearl Knotting & Restringing
We ask that you leave your pearls with us.
- This involves a flat rate charge of $45.00 per hour, with a 15 minute ($15.00) minimum for labor + any other necessary beads needed or findings.
- We will restring on silk cord and finish with French wire.
Custom Work Services
Pearl Knotting & Restringing
Pearl Knotting & Restringing
Customers bring us broken or worn-out jewelry and/or new materials to be made into finished jewelry. Custom work is the re-design or working on one or more pieces of existing jewelry.
Custom work is re-designing and/or adding more materials to the existing jewelry.
BBB is happy to work with you to ensure professional craftsmanship.
There are no refunds on repair services or custom work. If you are unhappy please let us know within 2 weeks of delivery date.
Our mission is to keep all of our guests happy! We will do what we can to make it what you want.
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