Contactless curbside drop-off and pick-up orders.
Drive up, and we'll come out to your car take in your jewelry, watch and we will provide an estimate. Your welcome to wait or come back once your order is done. Please use our back parking lot and text or call us once you arrive.
We can pick up and deliver your finished jewelry. Simply call or text us on a time that is convenient for pick-up.
Upon delivery you will receive an image of finished product for your approval. All orders are prepaid contactless payment card.
Is your broken jewelry a heirloom, or a sentimental gift? You can mail safely to our business through mail by parcel tracking.
First, let us know about your jewelry by emailing us, we will inspect, and let you know what needs to be repaired with an estimate and approve. You will know every phase of your repair. Once done we will ship back to you with tracking #. Serviced with Quality Care & Free Standard Shipping.
Schedule Private Appointment before/after hours
We do Private Appointments they can easily be arranged to accommodate you. No appointments available after 7pm.
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It happens every day. You lose an earring, break a pendant, dent a bracelet, or lose the back off of the brooch. However, often times the jewelry we have broken is a favorite piece that we simply don't want to throw away. The good news is you don't have to. Many jewelry repairs can be done while you wait.
When we accept a repair from you, you will receive a written estimate of time and cost. Please stop by during our business hours and let us assist you with your beaded jewelry repairs.
Sometimes we're able to fix an earring while waiting or reconnect wire onto chain - you may have to leave your piece with us.
It involves a flat charge labor of $20.00 per hour, with a 15-minute (or $6.00) minimum for each repair labor + any other necessary beads, findings, wire needed.
Wire jewelry making can be involved securing link to the bead, shape hoop earrings designed for you, herringbone weave using different wire gauges creating a weave around the bead. Most wire-wrapping is carefully inspected to keep or enhance the beauty of your piece.
Sometimes we're able to string while you wait- depending on repair details- you may have to leave your piece with us.
We ask that you leave your pearls with us.
Customers bring us broken or worn-out jewelry and/or new materials to be made into finished jewelry. Custom work is the re-design or working on one or more pieces of existing jewelry.
Custom work is re-designing and/or adding more materials to the existing jewelry.
BBB is happy to work with you to ensure professional craftsmanship.
There are no refunds on repair services or custom work. If you are unhappy please let us know within 2 weeks of delivery date.
Our mission is to keep all of our guests happy! We will do what we can to make it what you want.
Please print your order request. Please describe the problem you are having with your jewelry, watch.
Once we receive your item, we'll inspect it and email you an estimated repair cost. Let us make your jewelry look brand new. No fee for estimates